Does the city clear all roads at once?
No. Primary and secondary roads are plowed first to ensure that emergency service vehicles can move easily throughout the city. Each road in the city is classified as either a primary, secondary or residential road. Primary roads such as Brant, Fairview and New Street are plowed first, followed by secondary roads such as Drury Lane, Hager and Ghent Ave. Details on service levels, frequently asked questions, the road plowing priority map and snow clearing updates can be viewed on the city’s Snow Removal page here: Snow Removal.
Some Frequently Requested Information:
- Primary and secondary roads are plowed when snow accumulation reaches 5 cm (2 inches). Local residential roads are plowed when snow accumulation reaches 7.5 cm (3 inches) and when primary and secondary roads have been completed. Depending on weather conditions, it may be necessary for equipment to return to primary roads to keep them clear of snow.
- Sidewalk clearing begins when snow accumulation reaches 5 cm (2 inches). Similar to roadways, sidewalks are cleared beginning with primary sidewalks and then secondary and local sidewalks.
- Salt can only be used when the temperature is above -10 degrees Celcius. Below -10 degrees Celcius, salt will not work.
- On-street parking is suspended during snowstorms until the local roads are cleared. Residents are asked to remove parked vehicles from the street during or after each snowfall. This allows the city to properly clear the snow from the entire road surface and to apply salt or sand as required. Vehicles parked on-street during a snowfall and prior to clean up operations may be subject to ticketing or towing.
- Transit stops are cleared after snow accumulates in excess of 5 cm (2 inches) and only after roads are cleared. Transit stops on primary and secondary roads are cleared first. Transit stops are generally cleared within 48 hours after the snow has stopped falling; however it may take longer to clear all stops during heavy or back-to-back snowfalls.
The City of Burlington provides snow removal status updates at 9 a.m., 4 p.m. and 11 p.m. during significant winter storms on this page: Snow Updates.
If you have an urgent request regarding snow removal, please call 905-333-6166 or email RPM@burlington.ca between 8:30 a.m. and 4:30 p.m., Monday to Friday. If you have an urgent request, outside of regular business hours, please call 905-637-8253.